Parts are available for some of our older models. After 5 years, however, the unit or a sample of the part needs to be sent in to get an accurate match.

Yes. Parts are unit specific, therefore, we need to know exactly which model the part is for.

There are 3 different sizes of maps that you can download to your GPS. Each will have a different resolution. The option with the larger coverage area will have less detail and a lower resolution. The smaller option will have a smaller coverage area, but will have more detail and higher resolution. So if you want to zoom in tight on a location, you will want to have the smaller maps, so the image does not become pixilated in the unit when you zoom in closely. These are the coverage area of the three scales that you can choose from. 1. 356 acres .75 mi x .75 mi 2. 1423 acres 1.49 mi x 1.49 mi 3. 5693 acres 2.98 mi x 2.98 mi You can visit and create an account and be able to view the detailed maps that are offered.

Parts orders take 2-4 weeks to process.

Parts Orders take 3-4 weeks to process. Please contact Customer Service to check on the status of your parts order.

Parts are sent through the United States Postal Service.

You can find and request available parts by calling Customer Service at (800) 423-3537 and selecting option 2 choice 2.

Model numbers are usually located on the underneath of the product. You may also find it printed on the original item box.