Frequently Asked Questions

Q: Am I required to use the included Roxio PhotoSuite® software to view and download photos from the ImageView™?

A: No, if you already have other photo imaging software on your PC that you prefer (and is capable of accessing standard TWAIN devices-most imaging software is), you may use it instead, as long as the ImageView™ drivers are correctly installed first. The "import" or "load" menus in your software should be able to access the ImageView™ photo files, which are stored as .bmp (standard bitmap) format on the ImageView 11-1025, and standard JPEG (.jpg) files on other models. 

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